Privacy Policy

Your data security and privacy are our top priorities. Learn how we protect your information.

Last updated: March 6, 2026

Data Protection for Real Estate Professionals

At AI ProSpark, we understand the sensitive nature of real estate data and client information. This privacy policy outlines how we collect, use, and protect your information in compliance with applicable data protection laws.

Information We Collect

  • Account information (name, email, phone, brokerage details)
  • Lead and client data you input into the system
  • Property information and transaction data
  • Usage analytics and platform interaction data
  • Device information and IP addresses for security
  • Communication preferences and support tickets

How We Use Your Information

  • Provide and continuously improve our real estate CRM services
  • Generate AI-powered insights and personalized recommendations
  • Communicate important updates, security alerts, and support
  • Ensure platform security and prevent fraudulent activities
  • Comply with legal obligations and regulatory requirements
  • Analyze usage patterns to enhance user experience

Data Security & Protection

We employ industry-leading security measures to protect your data:

  • End-to-end encryption for all data transmission (TLS 1.3)
  • Regular security audits and penetration testing
  • ISO 27001 certified data centers with redundancy
  • Role-based access controls and multi-factor authentication
  • Automated backup and disaster recovery systems
  • Compliance with GDPR, CCPA, and Indian data protection laws

Real Estate Compliance

Our platform is designed to comply with real estate industry regulations including RESPA, fair housing laws, RERA compliance, and state-specific real estate data protection requirements. We maintain audit trails for all transactions and client interactions.

Data Retention & Deletion

You retain full ownership of your data. You can export or delete your data at any time. Upon account termination, all your data will be securely deleted within 30 days, except where required by law to maintain records.

Data Deletion Instructions for Meta Integration (AegisConnect)

If you have connected your Facebook Page or Instagram account to AI ProSpark via AegisConnect and wish to delete your data, please follow the instructions below.

For Brokers (Page Owners)

  • Go to your Facebook Settings & Privacy → Settings
  • Click "Business Integrations" in the left menu
  • Find "AegisConnect" in your active apps
  • Click "Remove" and confirm

Your data will be deleted from our systems within 24 hours.

For Leads (End Customers)

If you submitted a lead form and want your data deleted, email privacy@aiprospark.com with:

  • Your full name and email used in the form
  • The Facebook Page name where you submitted
  • Approximate date of submission

We will verify and delete your data within 30 days.

Automatic Deletion

Lead data is automatically deleted from our systems 90 days after collection, in compliance with Meta's policies.

Third-Party Integrations

We integrate with third-party services (MagicBricks, 99acres, Housing.com, etc.) only with your explicit consent. We do not sell or share your personal data with third parties for marketing purposes.

Google API Data Usage & Limited Use Policy

AI ProSpark integrates with Google services to provide a seamless real estate CRM experience. This section explains how we access, use, and protect Google user data in compliance with Google's API Services User Data Policy.

Data We Access

We access the following Google services with your explicit consent:

  • Google Sheets — Read and write spreadsheet data to import and sync leads into AI ProSpark CRM
  • Google Drive (read-only) — View and download files to attach documents from Google Drive to leads and deals
  • Google Ads — View, create, and manage campaigns to track performance from the CRM dashboard
  • Gmail — Send emails on your behalf to send personalized emails to leads directly from the CRM

How We Use This Data

  • We use Google user data only to provide the user-facing features described above
  • We use the minimum necessary scopes to deliver these features
  • We do not sell, share, or transfer Google user data to third parties for advertising or any other purpose
  • We do not use Google user data to train AI or machine learning models
  • Human access to Google user data is strictly limited to support and security purposes, and only with explicit user consent

Prohibited Uses

In compliance with Google's policies, AI ProSpark will never:

  • Use Google user data for targeted, personalized, or retargeted advertising
  • Sell or transfer Google user data to data brokers or information resellers
  • Use Google user data to determine credit-worthiness or for lending purposes
  • Use Google user data to create, train, or improve generalized AI/ML models
  • Allow human reading of user data without explicit user consent, except for security, legal compliance, or with the user's permission

Data Retention & Deletion for Google Data

  • We retain Google user data only as long as your account is active or as needed to provide our services
  • You may request deletion of your Google user data at any time by emailing privacy@aiprospark.com
  • Upon account termination, all data will be securely deleted within 30 days, except where required by law
  • You can also revoke AI ProSpark's access to your Google data at any time via your Google Account Permissions page

Compliance Statement

The use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Cookies & Tracking

We use cookies and similar technologies to enhance your experience, remember preferences, and analyze usage patterns. You can control cookie settings in your browser preferences.

Your Rights

  • Right to access your personal data
  • Right to correct inaccurate information
  • Right to delete your data (right to be forgotten)
  • Right to data portability
  • Right to opt-out of marketing communications
  • Right to lodge complaints with data protection authorities

Questions About Your Privacy?

Our privacy team is here to help. Contact us anytime for data access requests or privacy concerns.